Car Hire in Bristol from £13/day - Search for car rentals on KAYAK (2024)

Very helpful staff. Easy process. New cars.

Cons:

The car was over the top technical. Too many bells and whistles.

Pros:

It allows you to book without making final payment

Cons:

Honestly there was not much of a difference in price on kayak and main website

Pros:

Efficient and hassle free

Pros:

The customer service was brilliant. Real people. I had a minor problem with a tyre and was attended to quickly by the AA and Kwikfit. The staff at Chipping Sodbury, particularly Alex was wonderful. Well done Enterprise!

Cons:

Nothing!

Pros:

Great service - very clear about documentation needed. Free upgrade. Great car - though hired over Xmas period so probably quite expensive comparatively.

Cons:

Had to fill up oil two days into hire period

Very happy with the experience. I was meant to return the car at the end of the day on Friday but had some unexpected delays. When I called to inform them they just said it was fine to bring it back first thing on Saturday “not a problem”. Based on this recent experience in Bristol, I would definitely use them again and recommend them.

Pick up and drop off was easy, good customer service, and loved driving an electric car. Happy to see more companies shifting towards better for the environment options!

Expensive insurance.

Transfer to and from airport was painful and less frequent than advertised

Avis staff were great. Very efficient, no queues, immediate drop off. Car was in great condition. Main problem was with booking through the brokers kayak and Qeeq. I booked a mid sized SUV on the broker site because I have 3 kids to fit across the back with car seats. When I arrived at the desk, they had a VW Golf for me. I don’t blame Avis: this is the class of vehicle that was booked by the broker. In my opinion that was false advertising by the broker. I had to upgrade at the desk, luckily they had a bigger vehicle. I would book direct with Avis next time and cut out the cowboy broker

The car hire company have taken £1800 out of my credit card with no contact or information why, obviously I will have go through the hassle of finding out why.

Pros:

Loved that I got a super great car to drive around, great staff to deal with (even with me a little emotional picking the car up--lost my bank card!) But we dealt with it well,, and away I went for the weekend :) Car was clean, tidy very easy and simple to drive. Staff were polite and made it very easy to do, out and back in again.

Cons:

That I couldnt pay the deposit with cash. But that's okay, it got sorted

Fantastic service, friendly people, loved the car and very convenient pick up and drop off!!

I was "forced" to purchase LDW insurance even though I had CDW from my home country. That's made a big difference - 200 GBP

Pros:

Just returned it here...

Cons:

Just returned it here...

Cons:

Whenever I have pre booked previously, basic insurance has always been included. I was told this had recently changed and was no longer the case. Disappointed that my pre booked price was not what I paid in the end! Had to leave earlier than anticipated to avoid paying two days insurance, instead of one. You need to spell this out when people are booking!

Pros:

Pickup in Bristol was excellent. Very friendly staff; provided an extremely nice car and the price and value were great. Car was a hybrid so hardly even took gas.

Cons:

LHR is pretty closed down so it was kind of hard to find my way from the drop off rental location to the airport hotel.

I had booked a Nissan Qashqai and got a Nissan Juke.

The drop off in Newquay was confusing, no signage for the dropoff. The staff were friendly and helpful. We picked up a car in Bristol that had been keyed all along one side of the car. The attendant in Bristol advised us to take pictures. We did and the dropoff attendant looked at them.

Pros:

Staff great.

Cons:

It wasn't made clear during the booking process that this was through the US site and didn't include collision waiver (as this is normally included with US credit cards). Upon arrival for pickup it was requested that we pay an additional £12/day for this insurance as we were paying with a UK credit card which didn't have this cover. This should have been identified during the booking process to forewarn or prevent non-US clients from booking on the site.

Pros:

They said they would cancel with no fees.

Cons:

I was not told I needed a return airline ticket in order to rent a car.

Cons:

Rude aggressive staff, looking hungrily for extra charges. Over an hour to get a car.

Cons:

We had to wait for a long time to have the gentleman who man's the rental station at the hotel near Bristol airport to come in, and left almost an HOUR after we got to the hotel! Car tank was only HALF full. I was charged an extra 30 POUNDS for gas that was not disclosed to me at Kayak rental PLUS another amount for liability insurance that the gentleman at counter said was required by law. I had purchased Kayak insurance already and was surprised that I had to pay this extra. And now there a further $68 charge on my credit card account from Easirent for what, I have no idea!!!

I booked this online and was given a final price for the rental agreement. However, when I turned up at the office they insisted that CDW insurance was not included and I had to pay extra. I find this unacceptable, how can you agree to rent a car to someone without insurance?? I rent many car and I have never come across this before. It is always included. Furthermore, I have read read through the agreement and I can see no reference that this insurance is not included, in fact, the rental policy is says that it is included!!!

I couldn’t get the car because of the requirement for some other kind of insurance than excess insurance. I wasted two hours waiting to try to be served because the woman in front of me was also having a terrible experience (ended up paying 500 to get a car) and then the ancient computer system went down. So then I had to spend a few hours travelling by bus, train and taxi to my destination. 100% terrible.

COMPLETE SCAM / CON / DAYLIGHT ROBBERY 1) No contact phone# on reservation voucher or confirmation email. 2) airport shuttle driver said he heard people complain Easirent doesn't answer phone, don't send shuttle for pickup. Told us how to walk the 15 mins out of the airport, across a busy main road to get to them. 3) Looked up their phone number on Google & phoned their customer service. Pressed the option in the menu & waited several minutes while it rang & rang then disconnected. Started walking to their location. Found a number for the location, tried to phone a couple more times while we walked. Same thing - no answer, then hung up. 4) Got there to find office is a shipping container. After waiting for the only employee to finish with other customers I asked him how we're supposed to summon a shuttle if they don't answer the phone. He said there hasn't been a shuttle for a couple of years! He also said the phone isn't working!! 5). Asked for passport, then airline ticket stubs. Luckily I had kept them & showed to him. Finally he told me an amount I had to pay. It didn't seem right to me so I opened my rental voucher. He was trying to charge me almost double what I had booked it for, saying there was collision waiver added which was required by law. That is an absolute lie. I asked to see where in writing it said that & also asked to see their contact. He couldn't / wouldn't produce either. I walked out. Never again. COMPLETE WASTE OF TIME & ENERGY. I've since found that I had another bad experience with that company the year before & had vowed never to use them again but had forgotten!

Pros:

Swift return.

Cons:

Slow pick up.

Cons:

The company had no presence at the airport. Had great difficulty finding their office. The various add-ons to the supposedly "low price" made their price not competitive. Cancelled the car and went elsewhere.